FBA CODE OF CONDUCT
FBA members agree to operate their business to a higher level of standard according to the following Code of conduct:
- Treat each client with personal respect while addressing their needs on an individual basis
- Design and implement programs and treatment built on the foundation of client health and safety
- Abide by all local, state, and federal laws
- Deliver on our commitments
- Be an equal opportunity employer and provide equal access and fair treatment to all clients
- Our trainers and instructors stay current on the latest health and fitness research
- Maintain CPR and AED certifications
- Conduct business in an ethical manner that enhances respect for our industry
- Maintain the confidentiality of all client information
- Never lose sight of customer satisfaction as our driving force
FBA CORE VALUES - WHAT WE STAND FOR...
Integrity – operating at all times with the highest degree of honesty, reliability, and trust to enhance the image of our industry
Community – cultivate an environment of sharing, networking, and pride in delivering an important component in the healthcare continuum
Commitment – to remain devoted to the fitness and studio industry with enthusiasm and the highest level of customer service
Credibility – assuring that information provided by FBA is consistent with industry norms and best practices, whenever possible
Empowerment – providing the necessary tools for FBA members to implement programs and access benefits to help grow their business