About Podium Inc.
Podium is changing the way local business gets done. Whether it’s messaging your leads and customers, chatting in context with your team, or getting reviews and actionable feedback to improve your business, Podium is here to handle every interaction, all in one powerful inbox. No more phone tag or unanswered emails; Podium powers interactions through simple messaging, so you’ll meet your leads and customers where they’re at.
Podium was founded in 2014 as a way for local businesses to more easily gather online reviews from their customers just by sending a simple text. Since then, the platform has grown to include Web chat, Feedback, Team chat, Campaigns (SMS Advertising), and Payments—every essential business interaction powered by messaging.
In 2019 Podium was named as one of Forbes’ Next Billion-Dollar Startups and one of FastCompany’s Most Innovative Companies. In 2021 Podium was listed as a Forbes Cloud Top 100 software company.
Podium Inc. in the Fitness Community
Podium helps fitness businesses to collect google reviews from their members all via text. This increases their reputation online and their placement in google search. Due to Podium helping our clients rank high in google search, naturally their website traffic increases. With that increase in website traffic, Podium embeds a chat feature on the website that moves questions immediately to an active text thread; turning potential members into members.
In addition, Podium modernizes the way a business can collect payments so whether it is to collect a membership fee or if the fitness business has various departments such as a cafe; their members can order via text and even pay via text for a convenient member experience.
Podium has recently launched a digital advertising tool called Podium Campaigns. This new feature is all about SMS advertising that has a 98% open rate. For fitness businesses, they use this tool to send promotions for annual sign ups, drive awareness to a new workout class they are offering, create excitement on an upcoming event they want to drive traffic...etc.
We are always adding new exciting features and have many more in addition to those listed above. We would love to schedule a time to walk you through a demo so you can see the many different valuable features we have available to improve your reputation online, optimize leads on your website, and overall modernize the way you do business; which will improve your member's experience and help drive up retention.