Transform your client retention and sales strategies with this impactful webinar. Discover the pivotal role of behavior change in maintaining long-term client relationships, and explore best practices for renewals that will transform your business.

Designed for health and fitness professionals, this session led by Araceli De Leon, MS, ACE Business and Career Content Manager, will highlight the role of behavior change in client loyalty and provide actionable insights into renewal best practices to keep your clients engaged and satisfied.

Key Takeaways

  • Discover how fostering positive behavior changes can significantly enhance client retention and drive sales.
  • Learn a variety of approaches to client renewals, ensuring continued engagement and satisfaction.
  • Gain insights into industry best practices that can streamline your renewal processes and maximize success rates.
  • Understand how to create and launch a retention program within your business to improve client outcomes and drive business growth.

NOTE: Your browser may auto-pause the video stream when you first join the session. Press the play button to continue watching.

Araceli De Leon

Araceli De Leon, M.S. is the ACE Business and Career Content Manager, she helps in supporting ACE Certified Professionals launch and grow their health and fitness careers through community engagement and live education events. Araceli is an ACE Certified Health Coach, Personal Trainer and Group Fitness Instructor. She holds a bachelor’s degree from San Diego State University and a master’s degree from Point Loma Nazarene University, in Kinesiology. Araceli is also a certified 500-hour yoga teacher, she enjoys teaching yoga and co-leads yoga teacher trainings.


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